Trucker Reservation System Announcement


Trucker Reservation System Announcement

August 6, 2015

The truck reservation system is designed to regulate and expedite the flow of traffic through the NIT gate. Unlike last year’s “Boarding Pass” program, this system is fully integrated with the Terminal and Gate operating systems. By integrating the ADVENT reservation system, the program can reduce the number of trouble-tickets encountered when arriving at the gate. Since this program is essentially identical to Virginia International Gateway’s pre-advise system, trucks arriving with a reservation will also experience faster transaction times at the gate. This is one of several efforts The Port is undertaking to reduce congestion and improve efficiency.


Truck Reservation System FAQs


1. Q: Why is the Port of Virginia implementing the “Truck Reservation System”?

A: The Integrated Truck Reservation System will reduce processing time at the in-gate by prepopulating information into the gate transaction when the driver arrives at the kiosk. It will also eliminate trouble tickets and related processing time by verifying booking information and allowing a trucker or dispatcher to resolve any issues with a booking before the driver ever arrives at the gate.


2. Q: When will you enforce “windows”?

A: Windows will not be required or enforced at this time. The team of motor carriers and POV employees is still working with the system to assure it is stable and functional. The first phase of the enforcement will come after all enhancements are in place and the system is reliable. The first phase of enforcement will mean that motor carriers simply need a reservation to enter the terminal the day of the reservation. We will communicate all enforcement decisions far in advance.


3. Q: How will the Port ensure that no trucking companies try to cheat the system? Are there going to be limits to the number of reservations a company can make?

A: Like other active reservation systems, our will offer reservation times on a first-come, first served basis. Since this is a voluntary system where windows are not enforced we do not anticipate abuse of the system at this time.


4. Q: Will there be penalties for abuse of the system?

A: We have no plans to impose penalties for abuse of the system at this time. However, should the need arise, it will be done in consultation with representatives of the motor carrier community and communicated well in advance of enforcement.


5. Q: How far along is the system roll-out and what is the remaining schedule?

A: The system has just moved into Phase 2 of the rollout, meaning that development is complete and the system is now in our production environment, being used by the motor carrier community. In this phase, we are still keeping the user group small during initial production testing. We are closely monitoring system performance and data integrity, making sure that our system has no trouble with the volume of information being passed along and that the user group is getting good results. Once we confirm that the system is working as designed, we will begin outreach efforts to train the community on the new system and encourage participation. We anticipate this will begin in September. Once the system has been fully rolled out, NIT will begin requiring all trucks coming on the terminal to have a reservation. We will not be enforcing reservation windows, but we will require system usage. Given the impact this could have on motor carriers, we will not enforce this requirement until we have fully proven the stability and functionality of the system.


6. Q: Will anyone be exempt from using this system?

A: Yes. Drivers coming from over 300 miles away will be able to ask to be put on an access list which will allow them to enter the terminal without a reservation.

From Port of Virginia website-

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